Unfortunately we do not currently ship outside of the EU due to customs regulations. 

For non EU customers, please fill out this form so we can assess your shipping request and try our best to fulfill your order.

As all our products are handmade in Innsbruck, Tyrol, please allow 2-3 weeks for delivery.

• To keep your JULI KA fine arts jewelry jewelry in perfect condition and to avoid any scratches, we recommend that you store it separately in the JULI KA fine arts jewelry box that it comes with.

• Use a soft toothbrush and mild soapy water to clean your JULI KA fine arts jewelry jewelry.

• JULI KA fine arts jewelry jewelry always has a matt finish, so do not use a silver or gold polishing cloth.

• Keep your JULI KA fine arts jewelry jewelry away from direct heat or strong sunlight.

• Apply your make-up, hairspray and perfume before putting on your jewelry. We also recommend that pearls and opals not be allowed to come into contact with perfume, lotions, oils, and other beauty products.

• Remove your jewelry when you do housework or handle household chemical products. Do not wear your jewelry in a swimming pool, because chlorine and other chemicals can damage the precious stones and metals.

• Avoid cradling your mobile phone between your shoulder and your ear, as this can cause earrings to become misshapen.

Please appreciate that we can only verify JULI KA fine arts jewelry jewelry that has been purchased in one of our shop-in-shops, from an authorized partner, or at our website. Furthermore, we are unable to authenticate jewelry that has been purchased through eBay or a similar site.

If you have any further questions, please contact us at →hello@juli-ka.com

Darkening is a natural process caused by moisture, chemicals in the air, or the natural oils in your skin.

All JULI KA fine arts jewelry jewelry is made exclusively from top quality sterling silver, and this alloy is made up of 925 parts of pure silver and 75 parts of copper. However, JULI KA fine arts jewelry silver jewelry may darken more quickly because our jewelry has a special matt finish – and this means that the surface is more susceptible to contamination.

There is no nickel in any JULI KA fine arts jewelry jewelry made of sterling silver, 14 and 18 carat gold, and gold-palladium alloys. However, 18 carat white gold contains nickel.

If you need to have your JULI KA fine arts jewelry jewelry repaired, please contact us via our contact form. 

We will address your enquiry promptly and clarify the shipping process with you. We will send you an estimate of costs within 14 days after receiving your JULI KA fine arts jewelry jewelry. Repairs take approximately 4–6 weeks. Single earrings take about 6–10 weeks to repair. It is important that the undamaged earring also be sent in so that we can ensure the two earrings match perfectly. You can also send us your JULI KA fine arts jewelry if you want a new finish. Please refer to the instructions on our repair form (see

Our natural silk threads and our leather cords will need to be re- placed from time to time, depending on the amount of use. We will be happy to do this for you! Just complete our online repair form or bring the item to one of our shops.

Our natural silk threads and our leather cords will need to be re- placed from time to time, depending on the amount of use. We will be happy to do this for you!

Just complete our online form or bring the item to one of our shops.

Go online and sign up to our mailing list and we will send you e-mails about all of our latest offers.

Go to our online shop at →www.juli-ka.com, or you can order over the phone during our business hours (see →www.juli-ka.com ). JULI KA fine arts jewelry jewelry is also available in various locations (see →www.juli-ka.com ) and from our shop-in-shop partners. Please go to our website at →www.juli-ka.com  for further information.

For ethical reasons, JULI KA fine arts jewelry deliberately refrains from using coral in its designs. Coral reefs are among the most biologically diverse ecosystems on our planet and are under severe threat due to environmental pollution and excessive mining. This is why JULI KA fine arts jewelry only uses coral sourced from old stock for its limited editions and individual items. We will be happy to offer you an alternative material if we cannot complete your order with coral.

We feel ethically bound to refrain from using conflict diamonds and we are committed to complying with United Nations directives and the Kimberley Process Certification Scheme. These measures aim to prevent conflict diamonds from entering legitimate business channels.

This is why we only work with selected and recognized suppliers. Every diamond that passes through our hands is certified when we receive it. This guarantees that the raw diamonds are derived from legal and ethically sound sources.

For further information, please go to the United Nations and World Diamond Council websites at →www.un.org and →www.diamondfacts.org.

JULI KA fine arts jewelry is aware of the negative impact the metal industry has on our environment. We therefore consistently aim to use 100% recycled metal to meet our silver, gold, and platinum needs.

We at JULI KA fine arts jewelry are fully and totally committed to our social responsibility towards our environment. We respect Mother Earth and do all we can to ensure its safety and survival, which in turn ensures our own safety and survival!